Sales & Delivery Management
All from a single platform that empowers growing SMEs to streamline quoting, sales, delivery and invoicing.
Sales & Delivery Management
All from a single platform that empowers growing SMEs to streamline quoting, sales, delivery and invoicing.
Where Sales Intelligence Fuels Performance
Accelerate Your Sales. Simplify Deliveries.
Delight Your Customers.
SMURPS Sales & Delivery is built for growing businesses that want to sell faster, fulfill orders accurately, and maintain complete control over their sales and delivery processes. Designed with SMEs in mind, this module ensures your team has the right tools to manage quotations, orders, deliveries, and invoicing — all from a single platform.
Whether you’re in trading, manufacturing, or wholesale distribution, SMURPS ERP helps you eliminate manual work, improve order accuracy, and shorten your order-to-cash cycle.
Precision, Professionalism, and Speed — All in Your Quotations
Automation-Driven. Mobile-Ready. Scalable.
Smarter Sales and Delivery Through Automation
Automated Workflows
Trigger packing, invoicing, and delivery creation automatically after order confirmation.
Mobile Access
Allow your team to create orders, update deliveries, and capture proof of delivery on the go.
Smart Notifications
Keep your team updated with alerts on pending deliveries, delayed orders, or invoicing status.
Ready to Automate and Simplify
Your Sales Operations?
Experience how SMURPS helps your team work smarter and keep everything moving smoothly.
The Core of SMURPS Sales & Delivery
Tools to Power Your Sales Process
Quotation & Sales Order Management
Quickly create, manage, and convert quotations into sales orders with full control over pricing, stock, and approvals.
Delivery Management & Fulfilment
Ensure accurate and timely deliveries with smart workflows for picking, packing, scheduling, and real-time tracking.
Integrated Invoicing & Payment Tracking
Generate flexible, tax-ready invoices at any stage, track payments in real time, and meet LHDN’s e-Invoicing requirements.
Sales Linked with Inventory
Stay in sync with inventory through real-time stock checks, automatic reservations, and multi-location tracking.
Sales Analytics & Reporting
Make smarter decisions with live sales insights, performance tracking, and revenue breakdowns by customer or product.
Reduce Errors. Fulfil Faster. Enhance Satisfaction.
Built for SMEs in Every Industry
SMURPS Sales & Delivery is perfect for:
- Wholesalers and distributors processing large volumes of orders.
- Manufacturers selling finished goods directly or through channels.
- Retailers and traders who require real-time stock validation and quick delivery cycles.
- Service providers offering products bundled with deliverables.
Capture Leads. Track Interactions. Close Deals.
Need CRM Capabilities?
For lead management, customer interaction tracking, and opportunity pipelines, explore our SMURPS CRM Module — fully integrated with Sales & Delivery for a complete lead-to-cash experience.
Ready to Sell Smarter, Deliver Faster?
Ditch the spreadsheets and disconnected tools. SMURPS lets you quote, sell, deliver and bill smarter, all from one cloud platform.
Frequently Asked Questions
What is sales order management software?
Sales order management software helps businesses manage the entire sales process, from quotations and sales orders to deliveries, invoicing, and payment tracking. SMURPS Sales and Delivery Management brings all these activities into one platform, helping Malaysian businesses reduce manual work, improve order accuracy, and track every customer order from start to finish.
What sales analytics and reports does SMURPS provide?
SMURPS Sales and Delivery Management provides sales analytics including revenue by customer, revenue by product, revenue by salesperson, gross margin by order, sales performance against target, order fulfilment rate, and AR ageing by customer. Management dashboards show real-time summaries of daily and monthly sales performance, top customers by revenue, and best-selling products. These reports enable sales managers to identify which customers and products generate the most revenue and margin, and where fulfilment or collection issues are occurring.
How does SMURPS Sales and Delivery Management help businesses improve order fulfilment and customer satisfaction?
It keeps the whole order cycle, from quotation to delivery, on one system, so nothing falls through the cracks between sales, warehouse, and finance. Real-time order tracking and delivery scheduling mean staff (and customers, where self-service ordering is enabled) can see exactly where an order stands, while built-in customer and sales territory data helps teams spot patterns and respond faster to issues.
Is SMURPS Sales and Delivery Management compliant with the LHDN e-invoicing requirement?
Yes, SMURPS supports Malaysia’s LHDN e-Invoicing requirements through integration with its e-Invoicing capabilities. Businesses can generate and manage e-invoices within the SMURPS platform, helping reduce manual work and support compliance with Malaysia’s e-Invoicing regulations.
What is the full sales cycle in SMURPS from quotation to payment?
SMURPS manages the entire sales cycle from quotation to payment within a single workflow. Businesses can create quotations, convert approved quotations into sales orders, reserve inventory, generate delivery orders, issue invoices, and track customer payments without re-entering data. Because Sales, Inventory, and Finance are connected, every stage of the sales process is updated automatically in real time.
Does SMURPS support multiple price lists, customer pricing tiers, and volume discounts
Yes, SMURPS Sales and Delivery Management supports configurable pricing rules including standard price lists, customer-tier pricing for different customer categories such as retail and wholesale, volume-based discounts, and promotional pricing with defined validity periods. When a salesperson creates a quotation or order, SMURPS automatically applies the correct pricing based on the customer’s assigned price tier and any active promotional rules. Price overrides beyond a defined threshold can be configured to require management approval before the quotation is issued.
Can SMURPS handle partial deliveries and backorders?
Yes, SMURPS supports partial deliveries and backorders. If only part of an order is available, the available quantity can be delivered immediately while the remaining quantity stays outstanding as a backorder. As new stock becomes available, the remaining items can be fulfilled while maintaining a clear record against the original sales order.
How does SMURPS manage customer credit limits?
Each customer can have a credit limit set against their account (or inherited from their customer group or company-wide default). When a sales order or invoice is created, the system checks outstanding balances against that limit and blocks submission if it’s exceeded. Businesses can also assign a “credit controller” role to specific staff who are authorized to override the block when needed, and can choose whether the limit is checked at the sales order stage or only later at invoicing.
How does SMURPS reserve inventory when a sales order is confirmed?
SMURPS can reserve stock against a confirmed sales order so that quantity isn’t sold twice or pulled into another order. Reserved stock shows up separately in inventory reports, giving visibility into what’s available versus already committed.
Can SMURPS manage sales operations across multiple branches or business entities?
Yes. SMURPS supports managing multiple companies or branches within one system, with separate books per entity and consolidated financial reporting across the group. This is confirmed directly in SMURPS’s own materials for both Finance & Accounting (multi-company operations, consolidated financials) and Asset Management (tracking assets across branches, companies, or countries).
Can SMURPS prevent sales orders from exceeding a customer's credit limit?
Yes. If a sales order pushes a customer’s outstanding balance past their set credit limit, the system blocks submission until it’s resolved, either by adjusting the order, taking payment, or having an authorized user override the block.
Can the sales team access SMURPS while visiting customers?
Yes. SMURPS Mobile lets sales staff quote, place orders, and check pricing from a phone or tablet while on the road, with everything syncing back into the main ERP in real time. This is confirmed on SMURPS’s own site, both on the Sales & Delivery page and the Mobile Applications page.