ERP AI Chatbot
For Internal Operations
Internal AI Assistant
For Operational Staff Service Automation
SMURPS Operational Squire, also known as SMURPS Squire, is an internal AI assistant connected directly to SMURPS ERP. Employees can access business information and perform supported ERP tasks through natural-language conversations, helping them complete routine work and make decisions faster.
Outsmart the grind, outpace the competition: AI-powered back-end agility. SMURPS Squire is an an internal AI assistant is a smart digital tool that helps employees access business information, complete routine tasks and make faster decisions through natural language conversations.
Your Personalized AI Chatbot for
Operational Staff Service Automation
Outsmart the grind, outpace the competition: AI-powered back-end agility.
Internal AI Assistant Built for
Operational Teams
Built for Malaysian SMEs, SMURPS Squire is designed to support operational staff involved in day-to-day business processes.
Enter the future of operational staff service with SMURPS Squire, your dynamic internal AI assistant tailored for SMEs, fueled by your product and service information.
⚡︎ Supercharge! Your Team
Unleash unparalleled productivity and efficiency across your organization with assistants that work alongside your team
Support Day-to-Day
Back-Office Sales Processes
By leveraging artificial intelligence, the internal AI assistant automates human-intensive tasks involved in sales-related backend operations. These tasks include:
As an ERP AI chatbot, SMURPS Squire supports back-office sales processes such as retrieving business information, creating quotations, tracking sales orders, and analyzing sales data.
For a broader look at how ERP chatbots are used across Malaysian SMEs, see our guide to ERP chatbot use cases for Malaysian SMEs.
Retrieval Of Information For Products And Services
Creating Quotations
Analyzing Sales Performance Of Products Over Time
Tracking Sales Order Statuses
Checking Customer Credit Limits And Balances
Generating Sales Orders
Expanding Across ERP Processes
We’ve successfully crafted the essential framework for Sales Processes, and currently, our focus extends to refining Procurement, Inventory, Manufacturing, and Accounting processes.Moreover, our expertise allows us to tailor the functionality to accommodate specific tasks aligned with individual customer workloads.
SMURPS Squire supports sales-related processes, with ongoing development extending its capabilities to procurement, inventory, manufacturing, and accounting. Its functionality can also be tailored to support specific customer workflows.
Ready To Goodbye To Waiting For Eternity On That Sales Report!
Get Sales Reports Without the Manual Wait
SMURPS Squire helps teams prepare sales reports with less manual effort by bringing relevant sales data together more efficiently.
Key Benefits of an ERP AI Chatbot
Reduce Repetitive Manual Work
By automating administrative tasks, SMURPS Squire liberates your staff from routine and time-consuming activities. This allows your team to redirect their focus towards high-value tasks that demand human expertise.
Improve Operational Efficiency
Accelerating backend processes translates to improved internal performance. SMURPS Squire ensures that your team operates with maximum efficiency, leading to enhanced productivity and overall business success.
Future-Ready AI
SMURPS Squire is designed for continuous improvement. As part of our commitment to innovation, the chatbot will be continuously trained to handle more backend processes. This ensures that your organization stays ahead in adopting cutting-edge AI technologies for operational excellence.
Ask About Business Information In Natural Language
Employees can use SMURPS Squire to access information in the ERP system such as customer credit, sales records, quotation details, and order statuses using everyday language.
Automate Supported ERP Tasks
SMURPS Squire can carry out supported tasks such as creating quotations and sales orders, while also helping users retrieve ERP information and check customer credit.
Enhance Productivity
By reducing repetitive steps in routine sales-related ERP work, SMURPS Squire can help employees spend less time navigating systems and more time handling tasks that require their attention.
Are you ready to transform your operational efficiency?
Get Started With SMURPS Squire Today
See how SMURPS Squire can support your team with back-office sales processes such as quotations, sales orders, customer credit checks, and sales reporting.
Frequently Asked Questions
How does SMURPS Squire work as an ERP AI chatbot?
SMURPS Squire is an ERP AI chatbot that acts as an internal AI assistant connected directly to SMURPS ERP system. Employees can use natural language to access ERP information and perform supported tasks across sales and other operational processes.
What is an internal AI assistant for business operations?
An internal AI assistant helps employees access business information and perform tasks using natural language conversations. Instead of manually searching through reports or navigating multiple ERP screens, staff can ask questions and receive answers through a chat interface. SMURPS Squire is an ERP AI chatbot that acts as an internal AI assistant, connecting with SMURPS ERP to help teams access operational information more quickly and make decisions with greater confidence.
What can employees ask SMURPS Squire to do?
Employees can ask about inventory levels, customer account status, sales performance, purchase orders, order status and production status, with results retrieved directly from connected ERP records rather than from a manually generated report. Where configured and subject to approval controls, they can also initiate selected ERP transactions through the same conversation, such as raising a quotation or a sales order.
How much time does SMURPS Squire save compared with running reports manually?
The saving comes from removing the wait rather than from running the report faster. A manager who needs current sales figures would normally request them, wait for someone to produce the report, then review it. With Squire the figures come back on request, which removes the delay for the person asking and the task for the person who would have run it. The effect is largest on the questions asked repeatedly through the day, such as order status, stock availability and customer balances.
Can SMURPS Squire help employees access ERP data without ERP training?
Yes. Because employees interact with SMURPS Squire using plain language rather than navigating ERP menus, reports, or filters, staff can get the information they need without learning the underlying ERP system’s structure. This is particularly useful for occasional users, such as field staff or new hires, who need specific answers but don’t use the ERP often enough to justify full training.
Can SMURPS Squire initiate transactions in SMURPS ERP or only retrieve data?
Yes, SMURPS Squire can be configured to support selected ERP transactions in addition to answering questions. Depending on business requirements and approval controls, employees can initiate actions through conversational commands, while the ERP system continues to manage the underlying business processes and approvals. This allows teams to complete common tasks more efficiently through familiar messaging interfaces.
How does SMURPS Squire help sales teams check customer credit in real time?
SMURPS Squire helps sales teams check customer credit by retrieving real-time customer information directly from the connected ERP system. When a salesperson requests credit information, the AI assistant accesses the latest customer balance, credit status, and related account information before presenting the results through the chat interface. This allows sales teams to make informed decisions without needing to navigate ERP screens or request information from another department.
Which messaging platforms does SMURPS Squire work on?
SMURPS Squire is accessible through a web-based chat interface, allowing employees to ask questions and retrieve operational information without logging into the full SMURPS ERP software platform or navigating its screens. This gives staff a lightweight way to access business data from any device with a browser. Support for messaging platforms such as WhatsApp and Microsoft Teams is on the roadmap for future releases.
How does SMURPS Squire protect data security when ERP data is accessed through a chat interface?
SMURPS Squire protects business data by applying the same user permissions and access controls used within SMURPS ERP. Employees only have access to information relevant to their roles, helping businesses maintain security while providing convenient access through a conversational interface. User activity can also be monitored and recorded to support accountability and operational governance.
Can SMURPS Squire send proactive operational alerts to team members?
Yes, SMURPS Squire can send proactive alerts based on business events recorded within SMURPS ERP. When important operational conditions occur, the AI assistant can notify the appropriate team members through their preferred communication channels. This helps employees stay informed about important business activities without constantly checking dashboards or reports.
How does SMURPS Squire complement rather than replace SMURPS ERP?
SMURPS Squire complements SMURPS ERP by providing a conversational layer that makes business information easier to access. The ERP system remains the central source of operational and transactional data, while Operational Squire helps employees retrieve information and interact with business processes through natural language conversations. Together, they improve accessibility without replacing the core ERP platform.